The following terms will apply to any order you place with us.  By completing the order form you signify your agreement to be bound by these terms.


For your convenience, we have listed below some general information about ourselves:

1.1 "We" are The Chancellor, Masters and Scholars of the University of Oxford, whose administrative offices are at University Offices, Wellington Square, Oxford OX1 2JD, England.

1.2 If you have an order related query, you may contact us as follows:

Bodleian Library Sales
Bodleian Library
Broad Street

Email:  customerservice@bodleian.ox.ac.uk

Tel: 01865 277 001

1.3 Our VAT number is GB 125506730


2.1 We invite you to place an order with us for goods and/or services described on this website (the "Order") by entering your details in the form below; but we reserve the right to refuse to accept your Order. We may choose to exercise this right of refusal if, for example, you have provided incomplete or inaccurate details, there has been a change in pricing structure, or we are unable to deliver the goods and/or services at the times required.

2.2 If we accept the Order, we will notify acceptance to you by online electronic means ("Acceptance") to the e-mail address you have given to us on ordering. The Order will then be fulfilled by the date set out in the Acceptance or, if the Acceptance does not contain such a date, within 30 days of the date we send the Acceptance. A legally binding contract will be formed between us at the time of sending the Acceptance.


3.1 If we accept your Order we agree, subject to Clause 6 below, to supply the goods and/or services from this website which you specify below ("the Products").

3.2 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation. Subject to the preceding sentence: (i) our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise arising in connection with the performance or contemplated performance of these terms will be limited to the amount paid by you for the Product(s) concerned; and (ii) we will not be liable to you for loss of profit, loss of business or depletion of goodwill nor for any indirect or consequential liability.

3.3 To the extent permitted by law, all express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the Products, our website or any information or service provided through our website are strictly excluded. We will do our best to ensure that all materials and information published on our website are accurate, but please note that all materials and information on our website are provided on an "as is" basis.


4.1 The price to be paid for each of the goods and services ("the Price") is displayed on this website.

4.2 The Price is inclusive of Value Added Tax where applicable, and the VAT to be paid by you at the rate and in the manner for the time being prescribed by law. We will supply a tax invoice for your records.

4.3 If not included in the price, charges for packaging, posting and insurance will be detailed separately for each order and payable by you.

4.4 You will be responsible for paying any import duties and taxes which may be levied for deliveries outside of the European Union.

4.5 Each Price is the price in force at the date and time of your Order. Any of the Prices may change before or after you place an Order. We try to ensure that the Prices are accurate but the price on your Order will need to be validated by us as part of the acceptance procedure (see clause 2.2). We shall inform you if a Product's correct Price is higher than that stated in your Order and, if so, we give you the right to either reconfirm your Order at the correct price or cancel the Order. The Order is deemed to be cancelled if you do not reconfirm your Order within 7 days of us sending our notice to you of the change in Price.


5.1 You must pay for the Products by credit or debit card at the time you place the Order, at which time you will be notified of the current Price. Your card will only be debited once we have accepted the Order. Please note that payment must be received in pounds sterling.

5.2 In order to facilitate the payment process you will be transferred to a secure payment site where you can enter your card details.


You may cancel the contract pursuant to the following provisions.

6.1 Contract for the supply of goods

You may return any goods you have purchased within 14 days of delivery for any reason (including if you simply change your mind). To do so you must notify us in writing or other durable medium (including e-mail) within those 14 days. You will then be entitled to a refund from us, which will be paid as soon as possible, but in any event within 14 days. You must arrange for and pay the costs of returning the Products to us. While in your possession, you must keep any Products you intend to return to us in good condition.

 6.2 Contract for the supply of services

You may cancel a contract for the supply of services within 14 days of Acceptance (see Clause 2.2). To do so you must notify us in writing or other durable medium (including e-mail) within those 14 days. You will then be entitled to a refund from us, which will be paid as soon as possible, but in any event within 14 days.

6.3 The rights referred to in Clauses 6.1 and 6.2 do not apply where:

6.3.1 the Product is made to your specifications or is clearly personalised;
6.3.2 the Product is one which by reason of its nature cannot be returned;
6.3.3 the Product consists of newspapers, periodicals or magazines;
6.3.4 the Product by reason of its nature is likely to deteriorate or expire rapidly;
6.3.5 the Product consists of audio or video recordings or computer software, and the sealed packaging has been opened or damaged by you.

6.4 If:

6.4.1 the Product delivered is not what you ordered, or
6.4.2 the Product delivered is not of a satisfactory quality, we will refund to you the amount paid and your reasonable costs of returning the Product


Any information you provide to us will be governed by our Privacy Policy. Any information you provide to third parties (such as the proprietor of the payment site) will be governed by their terms and conditions.


We may alter these terms from time to time and post the new version on our website, following which all use of our website will be governed by that version. You should check the terms on the website regularly.



We do not take responsibility for any event which is outside our reasonable control.



These terms supersede any earlier terms, conditions or arrangements which may have subsisted between us.


11. LAW

These terms shall be governed by and construed in accordance with the law of England; and the English Courts shall have exclusive jurisdiction to deal with any dispute which may arise out of them.



If all or any of these terms prove to be illegal or unenforceable, the other terms and the remainder of the term in question shall remain in full force and effect.



All contents of this site are protected by copyright laws. Should you wish to reproduce an image for any purpose please contact us.




How we use your information

This privacy notice tells you what to expect when the Bodleian Libraries Shop collects personal information. It applies to information we collect about:

- Visitors to our websites
- People who use our services, e.g. who subscribe to our newsletter 
- Purchasers of products from our website 

Visitors to our websites

When someone visits www.bodleianshop.co.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by the Bodleian Libraries Shop

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this website for shopping purposes, only for browsing. Where acceptance of cookies is disabled within the browser, difficulties may be experienced in ordering online from us.


Opt out of Google Analytics

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

People who use Bodleian Shop services

The Bodleian Shop offers an electronic newsletter which is controlled internally via our website system.
We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have requested a newsletter, or purchased a product to carry out a survey to find out if they are happy with the level of service they received. When people do subscribe to our services, they can cancel their subscription at any time and are given an easy way of doing this.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 14th March 2012.